Returns + Exchanges

 

Returns

Returns are ONLY accepted for merchandise received in damaged form. If you receive your order and it is damaged please contact us within 10 days of receiving your order. Failure to contact us within the set time frame forfeits your right to a refund or exchange. You can contact us at myorder@shantelcollins.com

 

Exchanges

We will gladly exchange any product that was damaged in transit. Please see our return policy above. Items that were personalized are not eligible for exchange unless damaged.